Care Manager

Care Design New York•City of Poughkeepsie, NY

5h•$28 - $29•Hybrid

About The Position

As a Care Design New York Care Manager, you help people with intellectual and/or developmental disabilities identify and pursue long-term and short-term goals by developing, implementing, and monitoring person-centered Life Plans. The role calls for strong relational and organizational skills and includes training in the profession. The position is hybrid: it includes required visits with members and their families at home, periodic trainings and meetings in the office, and work from home. For members supported outside New York City, a driver’s license, reliable transportation, and appropriate insurance are needed. Bilingual candidates are welcome, and additional compensation may be provided for fluency in English and specified languages. The hourly salary range is $27.75 to $28.99. Full-time positions include health, vision, and dental insurance, paid time off, up to $3,000 in tuition reimbursement per calendar year, and up to $250 for professional development courses. Care Design NY is a qualifying employer under the Public Service Loan Forgiveness program.

Requirements

Bachelor’s degree and at least 2 years of relevant experience; or a Registered Nurse license and at least 2 years of relevant experience; or a Master’s degree and at least 1 year of relevant experience.
Strong verbal and written communication skills.
Strong interpersonal and organizational skills.
For work supporting members outside New York City: driver’s license, reliable transportation, and appropriate insurance.

Nice To Haves

Bilingual fluency in English and languages such as Spanish, Korean, Mandarin, Cantonese, Russian, Hindi, Bengali, Urdu, Yiddish, Hebrew, or ASL; additional compensation may be provided.

Responsibilities

Advocate for and with members to support informed decision-making, informed consent, and appropriate guardianship.
Schedule, lead, and collaborate with members and their interdisciplinary teams on meetings and assessments to develop comprehensive, person-centered Life Plans reflecting members’ needs and desired goals.
Implement and update Life Plans, monitor them, and facilitate individualized reviews and approval processes.
Ensure integration of needed and preferred supports and services, including medical, behavioral, social, habilitation, dental, psychosocial, community-based, and facility-based long-term supports and services.
Maintain ongoing contact with the critical people in a member’s life.
Submit documentation, including Life Plans and progress notes, on time.
Assist members with maintaining benefits such as Social Security, Supplemental Security Income, Medicaid, Medicare coverage, and Food Stamps.
Assist members in resolving problems involving housing, utilities, the judicial system, and general safety.
Immediately report observed or reported abuse or neglect.