Care Manager

Delores Barr Weaver Policy Center•Jacksonville, FL

21d

About The Position

The Care Manager works as part of a team to provide Girl-Centered services to girls, young women, and youth who identify as female in the See the Girl: In Elementary program. The role is the point person for on-site activities at assigned program schools, supervises volunteer interns, facilitates groups, and provides Girl-Centered care management as needed. The Care Manager develops purposeful connections with girls, their teachers or service providers, and their families or caregivers; provides care management and support to individuals, families, and groups; identifies needs and connects girls with community resources; and advocates alongside or on behalf of girls. The position builds collaborative relationships with school and facility personnel, trains and supervises college-level volunteer interns, and provides training and technical assistance to school personnel. The role conducts girl-centered, research-based psychosocial assessments and develops strength-based care plans with input from girls, families, school personnel, and interns. It provides compassionate access during crises, documents interventions in accordance with internal procedures and applicable laws and contractual requirements, communicates program status to the program manager, and elevates girls’ voices and stories to inform research and strategic advocacy. The Care Manager also participates in team meetings, decision-making, and supervision, and guides interns who co-facilitate groups. Secondary duties include supporting DBWPC programs and events, reviewing and updating the Elementary toolbox curriculum as needed, and assisting with other See the Girl: Continuity of Care Model Program components as appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Bachelor’s degree in a social sciences field.
Three or more years of professional work experience in a related field.
Ability to practice Girl-Centered interventions.
Experience facilitating therapeutic and/or programmatic groups.
Knowledge of resources available to girls and families in Duval County, or demonstrated ability to develop resource networks.
Ability to document interventions appropriately and on deadline.
Understanding of Girl-Centered Principles and willingness to grow in knowledge of them.
Receptive to feedback, willing to learn, and embraces reflective practice.
Solution-oriented approach, including bringing possible solutions when presenting obstacles or challenges to a supervisor.
Collaborative approach, seeking input and buy-in from girls, colleagues, and external partners as appropriate.
Ability to work in multiple environments, including professional offices, locked detention facilities, schools, and community sites with varying levels of accessibility, including stairs.
Ability to use standard office equipment such as computers and phones and transport supplies such as clothes, books, art materials, and food.

Nice To Haves

Professional experience in education, child welfare, and/or social service.

Responsibilities

Develop purposeful connections with girls, teachers or service providers, and families or caregivers.
Provide care management and support to individuals, families, and groups.
Manage on-site program activities at assigned schools.
Model girl-centered practices for volunteer interns and school personnel.
Identify girls’ individual needs and refer them to appropriate community resources.
Advocate for girls’ needs alongside or on behalf of girls in classrooms, administrative offices, staffings, and disciplinary hearings.
Build collaborative relationships with school and facility personnel who impact girls’ lives.
Train and supervise college-level volunteer interns working one-to-one with elementary and middle school girls.
Provide training and technical assistance for school personnel.
Conduct girl-centered, research-based psychosocial assessments.
Develop strength-based care plans with input from girls, families, school personnel, and volunteer interns.
Provide compassionate access to girls and families in times of crisis.
Document interventions in accordance with internal policies and procedures, applicable laws, contractual requirements, and research needs.
Regularly communicate the status of school-based programs to the program manager.
Inform research and strategic advocacy agendas by elevating girls’ voices and stories to DBWPC leadership.
Participate in DBWPC and Programming Team staff meetings and decision-making processes.
Guide volunteer interns in their role as group co-facilitators.
Participate in supervision.
Support DBWPC programs and events.
Review and update the Elementary toolbox curriculum as needed.
Assist with other See the Girl: Continuity of Care Model Program components as needed and appropriate.