Care Manager

HomeWell Care Services CT340 • Stamford, CT

27d • $70,000 - $85,000

About The Position

HomeWell Care Services, a rapidly growing, locally owned home care agency based in Stamford, Connecticut, is seeking a personable and motivated professional to grow into care management. The agency serves Darien, Stamford, Greenwich, and surrounding communities, and combines caregiver matching, ongoing client relationships, and programs that support independence, safety, and meaningful engagement.

The Care Manager guides families through the process of arranging care, conducts phone conversations and in-home assessments, explains services and pricing, and recommends appropriate support. The role develops and maintains personalized care plans and caregiver instructions in WellSky, prepares care agreements and required paperwork, and coordinates with the Caregiver Liaison to match clients with caregivers. The Care Manager also visits clients regularly, generally monthly, to gather feedback, review care, coach caregivers, and respond to changing needs.

This full-time position combines client visits, care coordination, and administrative work. It shares on-call responsibilities, serving as the primary contact for urgent matters from time to time, and may occasionally involve providing caregiver coverage. Evening and weekend work may be required as needs arise, including assessments and shared on-call coverage. The role works directly with company leadership and offers meaningful responsibility and growth opportunities.

Requirements

• At least two years of relevant experience in home care, a healthcare facility, or a related setting, including assistance with activities of daily living.
• Strong relationship-building, communication, and writing skills.
• Comfort discussing service options and costs and helping families make decisions.
• Organization, sound judgment, and confidence using email, electronic forms, and care documentation software.
• Reliable transportation, a valid driver’s license, current auto insurance, and availability to visit clients throughout the service area.
• Ability to meet applicable background screening and employment requirements.

Nice To Haves

• Registered Nurse (RN) credentials; preferred but not required.
• WellSky experience.
• Experience as a CNA, lead caregiver, mentor, or care coordinator.

Responsibilities

• Conduct phone conversations and in-home assessments with prospective clients, build trust, understand their needs, and recommend appropriate support.
• Explain HomeWell’s services, value, and pricing; answer questions, address concerns, and guide families toward starting care.
• Develop clear care plans and caregiver instructions, maintain them in WellSky, and update them as clients’ needs change.
• Prepare and explain agreements and required paperwork, secure signatures before care begins, and partner with the Caregiver Liaison to match clients with appropriate caregivers.
• Visit clients regularly, generally monthly, to gather feedback, review care, coach caregivers, and respond to changing needs.
• Share on-call responsibilities and serve as the primary contact for urgent matters from time to time.
• Occasionally provide caregiver coverage.

Benefits

• 401(k) matching
• Potential performance-based bonuses, depending on qualifications and the agreed compensation package.
• Paid leave
• Potential financial support toward individual health coverage, with details discussed during interviews as part of the compensation package.
• Meaningful responsibility and growth opportunities, working directly with company leaders.
• Training and professional development through HomeWell resources and practical experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed