Care Manager

Envision Unlimited•Tinley Park, IL

25d•Onsite

About The Position

The Care Manager is a member of an interdisciplinary team providing pre- and post-transition care management and clinical services to people with mental or physical illness who are members of the Williams or Colbert classes. Some class members may also have a secondary diagnosis of substance abuse, intellectual or developmental disabilities, or other clinical issues. The Care Manager manages a caseload of 8–10 clients, supports their transition to community living, and remains their point of contact after they move into the community. The role requires cellphone accessibility during work hours and participation in a rotational after-hours on-call schedule for psychiatric emergencies, hospitalizations, and crisis intervention. The position is based in Tinley Park, Illinois, with a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. The stated salary is $60,000 per year.

Requirements

Master’s degree in social work, counseling, psychology, or a related field, with at least three years of experience in social services.
At least three years of experience working with clients in a mental health or health care setting.
Candidates with a bachelor’s degree may be considered if they have more extensive experience.
Knowledge of state systems, specialty services such as ACT/CST, and community resources is a plus.
Must be accessible by cellphone during work hours.
Must participate in a rotational after-hours on-call schedule.

Nice To Haves

Knowledge of state systems.
Knowledge of specialty services such as ACT/CST.
Knowledge of community resources.
Bachelor’s degree candidates with more extensive experience may be considered.

Responsibilities

Provide pre- and post-transition services to a caseload of 8–10 clients.
Develop and implement comprehensive service plans for class members.
Conduct ongoing assessments and update plans to address functional status, risk of harm, medication status, healthcare utilization, psychosocial status, and community engagement.
Coordinate services needed to help each class member achieve community-living goals.
Serve as the class member’s point of contact and case manager through the transition and after the move to the community.
Ensure access to services in the service plan, with assistance from resource specialists.
Evaluate medication status and document the class member’s ability to manage medications independently.
Work with Managed Care Organizations to obtain referrals, linkages, and appointments.
Facilitate and attend medical provider visits with class members as appropriate.
Provide supportive, goal-directed counseling to help class members make decisions about their transitions; act as educator, collaborator, and advocate; and work with the transition team to support a seamless process.
Manage client transportation needs and related issues, including approvals and contact with transportation providers.
Meet productivity targets and complete clinical documentation and service reporting in a timely manner.
Keep clients’ families, guardians, and relevant agency staff informed of progress, including emergency room visits, hospitalizations, and medication changes, in conjunction with the client’s treatment team.
Provide information to outside agencies as requested to coordinate services and ensure their appropriateness.
Participate in the rotational after-hours on-call schedule for psychiatric emergencies, hospitalizations, and crisis intervention.
Provide and document crisis interventions as needed within 24 hours of an incident, and complete incident reports when necessary.
Maintain confidentiality in accordance with the Illinois Mental Health Code and Confidentiality Act.
Participate in required in-service and community training seminars, keep current with case-management and counseling practices through at least 15 hours of training annually, and share information from outside training with clinical staff.
Attend and complete required agency training.
Maintain a professional image as a representative of Envision Unlimited and inform the supervisor of conditions affecting client safety and wellbeing.
Seek assistance and supervision as needed to mitigate risk.
Attend scheduled weekly individual supervision to review progress, productivity, and concerns.
Adapt to changes in program needs and schedules.
Perform other duties as assigned.

Benefits

Blue Cross/Blue Shield medical coverage, with HMO and PPO options.
Dental and vision insurance options.
Company-paid life and long-term disability insurance.
Voluntary plans, including pet insurance, AD&D, life, critical illness, and short-term disability.
11 paid holidays.
Paid vacation, sick time, and personal days.
403(b) plan.
In-house training and continuing education units (CEUs).
Employee Assistance Network.
Financial and time-off support for pursuing clinical licensure.
Career growth and development opportunities.