Care Manager - GSSC

Minuteman Senior Services•Burlington, MA

6d•$28 - $29•Hybrid

About The Position

The Geriatric Services Support Coordinator (GSSC) maintains a caseload of older adult consumers. The GSSC is responsible for determining eligibility for home programs, conducting home visits, assessing consumer needs, developing service plans, and maintaining consumer records. The GSSC is also maintains information in accordance with EOEA (Executive Office of Elder Affairs) and program documentation standards. The GSSC may also assist in implementing the Community Care Transition Program(CTLP) with agency CTLP team and Nursing Homes.

Requirements

Bachelor's Degree required, preferably in a social service-related field.
Experience utilizing MS Office including Word and Outlook for email and calendaring.
A reliable car is required, as well as a valid driver's license.

Nice To Haves

Experience working with the elderly is preferred.

Responsibilities

Conduct functional assessments and reassessments of assigned older adult consumers.
Develop service plans through contact with consumer, consumer contacts (family members, physician, visiting nurses, etc.) and in consultation with Care Manager Supervisor.
Implement service plan by arranging services through contracted vendor agencies and other referral resources.
Reassess consumer's needs in accordance with regulations.
Monitor needs and service plan on an ongoing basis through telephone calls, visits and case conferences.
Monitor and coordinate services in service plan to avoid duplication of services and to ensure maximum benefit to consumer.
Perform duties of GSSC for Senior Care Options (SCO) Programs.
Maintain information relating to each case in accordance with program standards: Complete and update the consumer's assessment documentation.
Complete necessary documentation of consumer's service level (i.e. fiscal authorization.)
Maintain and update consumer records, including documenting any contacts, changes in service plan, and calls concerning consumer in required system.
Oversee agency correspondence with consumer (i.e. notices of suspension, termination or other changes in service plan).
Assess consumers for risk or abuse and follow protocols for reporting such information.
Assume responsibility for covering other caseloads and programs including Onecare as needed.
Participate in Staff Development: Meet with Care Manager Supervisor on regular basis.
Keep current with all agency, managed care program and EOEA policy information via written memorandum and attendance at agency meetings.
Update knowledge pertaining to gerontology and services for elders through outside and in-service courses, workshops, etc.
Maintain communication and coordination of services with local Councils on Aging staff through ongoing communication including quarterly site visits.