As a remote Telephonic Care Manager, you will report to a Manager of Care Management. You will be providing a comprehensive, whole person care approach for Disease Management (DM) programs throughout the continuum of care. They will have personal interaction with beneficiaries to address clinical conditions identified through Predictive Analytics helping them develop healthy behaviors, understand their condition/disease, coping skills and treatment plan adherence, leading to decreased symptoms and complications of the condition/disease. You will serve as the point of contact for the beneficiary for all activities within the clinical spectrum. This will include coordination and collaboration within the Care Management programs, Military Treatment Facility (MTF) Utilization Management/Case Management/DM staff, physicians or providers to ensure there is a fully integrated care plan addressing all beneficiary needs and conditions.
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Job Type
Full-time
Career Level
Mid Level