The Care Manager Social Worker PRN participates in rounds on the patient care unit with the attending physician and other members of the health care team, coordinating communication to ensure collaboration and consistency in moving the patient’s care to the estimated date of discharge. This role assesses patients to determine their discharge planning and/or post-acute transition needs, and develops the discharge plan. The Care Manager works with the physician to implement the plan, utilizing internal and external resources to ensure a safe discharge or transition to an alternate level of care. The plan addresses the patient's physical, functional, social, and psychological status, as well as cultural and language needs, and caregiver resources and available benefits. The role assigns the appropriate care pathway based on clinical feedback from the physician and the diagnosis-DRG, and ensures coordination of services among the patient's physicians, specialists, community agencies, and vendors. The Care Manager works collaboratively with the patient's physicians and members of the multidisciplinary team to ensure communication and exchange of input related to the patient's specific care needs, utilizing clinical judgment, independent analysis, evidence-based clinical guidelines, patient preference, and input from the interdisciplinary team in making decisions. Progress toward goals is assessed, and barriers to meeting goals are identified. Appropriate documentation of patient care and progress is maintained within the designated systems. Cases are closed in accordance with defined case closure procedures in a timely manner and according to established guidelines. Cases are referred for post-discharge follow-up to the Care Navigator-Outpatient. The role advocates in the patient's best interest for necessary funding, treatment alternatives, timelines, and coordination of care, with frequent evaluations of progress and goals. Community and caregiver resources are continually identified to ensure continuity of care during and after the completion of the care management plan. Patient-centered care is integrated into the nursing processes, including the patient(s) and family in care decisions, and incorporating evidence-based practices to achieve safe and effective patient and process outcomes. The plan of care is communicated to the patient and family, and concerns, questions, and issues are solicited for resolution. Customer-focused interpersonal skills are demonstrated to interact effectively with practitioners, the interdisciplinary health care team, community agencies, patients, and families with diverse opinions, values, and religious and cultural ideals. Utilization Management duties are performed as indicated by the UM Plan and payer requirements. The role acts as a liaison between the Precert Team and the physician, performing all duties related to utilization review as mandated by Navicent Health UM plan and by regulatory agencies such as DNV, CMS, Payers, DCH, etc. The Care Manager works with the Physician to establish the appropriate admission status for billing and ensures all aspects of the process are addressed from a CMS compliance standpoint. The IMM notice is issued to discharging patients. CarePathways are monitored by entering clinical information into the system and using established UR criteria. Referrals are made to the UM Physician Advisors as per policy. Collaboration with the Attending Physician ensures changes to status are supported by order and documentation. Utilization of professional services, service delays, and discharge delays are tracked and reported as necessary, and collaboration with the Attending Physician is provided to work through delays.
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Job Type
Part-time
Career Level
Mid Level