The Care Manager (RN) utilizes clinical expertise, patient assessments, and insurance payer requirements to coordinate patients’ needs through the continuum of care including post-acute care and discharge plans. This role includes reviewing clinician assessments and patients’ financial, family and psychosocial support to justify hospitalization for clinical reviews. Duties include reviewing records to assess appropriate admission status, level of care, payer source, and UR contracts to validate billing. Documents pertinent patient issues, contacts and discharge plans on medical reviews. Communicates with physicians and medical offices to confirm appropriate insurance authorizations are in place. Assists with providing proper justification for insurance appeals and denials as needed. May educate patients and families on appropriate level of care changes.
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Job Type
Full-time
Career Level
Mid Level