The Care Manager (MSW) coordinates patients’ needs through the continuum of care, from pre-admission through post-discharge plans. This role works in collaboration with physicians, nurses, clinical staff, and community agencies to identify and arrange for appropriate care. The role involves reviewing clinician assessments and patients’ financial, family, and psychosocial support to develop comprehensive care and/or discharge plans. It may focus more heavily on specific aspects of Care Management such as discharge planning, utilization review, and/or providing psychosocial support. The Care Manager may review records to assess for appropriate admission status, level of care, payer source, and UR contracts to validate billing. They may provide psychodynamic intervention and crisis counseling to support patients and families, and educate patients and families on their healthcare options, connecting them with resources. Documentation of pertinent patient issues, contacts, and plans on the medical records is required. The role includes being a mandated reporter for elder, child, and spousal abuse. The Community Care role specifically provides Care Management support to high-risk, homeless, and mental health populations. Other duties as assigned.
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Job Type
Part-time
Career Level
Mid Level