Care Manager / Housing Navigator

Home & Health Care Management•Redding, CA

1d•$23 - $25•Onsite

About The Position

Home & Health Care Management is seeking a Care Manager / Housing Navigator to join their Enhanced Care Management Team. This role will provide comprehensive case management and housing navigation services to clients across Northern California. The ideal candidate is passionate about making a difference, skilled in problem-solving, and knowledgeable about community resources, particularly housing for low-income and disabled individuals, to address social determinants of health.

Requirements

Current CPR certification
Valid California Driver’s License
Eligible to be insured under our liability policy with a clean DMV report
Own car, and proof of current auto insurance
Pre-employment background check and fingerprinting compliance
Ability to communicate effectively in English, both verbally and in writing.
Ability to work in the community for face-to-face visits with clients and in the office environment.
Knowledge of basic problems and needs of people diagnosed with a physical disability or emotional disturbance.
Skilled in assessing and prioritizing multiple tasks, projects, and demands.
Skilled in working within deadlines to complete projects and assignments.
Able to establish and maintain effective working relations with co-workers and community providers.
Able to use a computer utilizing a variety of standard software (including an electronic medical record).
Ability to work independently as well as a team member.

Nice To Haves

Experience with the Justice Involved population
Cal-AIM Program knowledge and experience with HUD and housing programs
Experience providing care management services and knowledge of low-income housing resources
Knowledge of community and supportive services
Bilingual skills are preferred, especially in languages such as Russian, Spanish, Hmong or Portuguese
Education in social work or related fields such as gerontology, sociology or psychology

Responsibilities

Work with a Care Management Team providing comprehensive case management services.
Assist the team in identifying community resources for participants' needs, including housing, medical equipment, primary care access, food, clothing, household goods, and medical transportation.
Guide participants through application processes for services like health benefits, insurance coverage, IHSS, CalFresh, and managed care programs.
Engage in advocacy to ensure participants receive timely medical services and can remain safely in their community.
Educate participants on the benefits of services and community support programs.
Document consumer interactions and maintain timely reporting.
Observe participant behavior, report significant changes to supervisors and medical providers, and document reports appropriately.