Care Management Specialist - Galv. Campus Social Work (Monday - Friday 8am - 5pm)
University of Texas Medical Branch (UTMB)•Galveston, TX
•Onsite
About The Position
The Care Management Specialist oversees and coordinates the patient's post-discharge experience. They are skilled in providing excellent customer service and consulting with patients by coordinating patient services and other medical-related services offered by a healthcare team. Obtains authorizations for inpatient services; performs telephone triage and referral. Facilitate the approvals for UTMB inpatient services.
Requirements
- High School or equivalent
- Three (3) years of customer service or related experience in a healthcare or clinical setting
Nice To Haves
- Associate Degree or equivalent combination of education and training/experience
Responsibilities
- Oversees and coordinates the patient's post-discharge experience.
- Provides excellent customer service and consults with patients by coordinating patient services and other medical-related services offered by a healthcare team.
- Obtains authorizations for inpatient services.
- Performs telephone triage and referral.
- Facilitates the approvals for UTMB inpatient services.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
