Care Management Associate - NYU Langone Hospital - Mineola

NYU Langone Health • Mineola, NY

2d • Onsite

About The Position

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

This role assists with the distribution of discharge notices to patients, and flow of information throughout the department. It coordinates department computing, software resources and department activities. Performs secretarial and clerical duties to maintain and support the department. Duties include compiling information, answering telephones, preparing reports, maintaining department accounts; coordinates, prepares and processes correspondence, Denial letters, agendas, general papers; Serves as a liaison with other departments and staff.

Requirements

• High School orGED.
• 1- 2 years Secretarial experience.
• Strong communication (both oral and written), multitasking, detail oriented, organizational, customer service, prioritization, and interpersonal skills.
• Knowlege of Microsoft Office ( Excel, Word, PowerPoint, and Outlook ).
• Knowledge of office procedures.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

• Associate s Degree In a related field.
• 1-2 years Prior related experience in a Health care setting.

Responsibilities

• Performs a wide variety of secretarial and clerical duties to support and processes denial and appeal letters timely and accurately, from receipt through appeal submission. Enters all data steps and responses into database. Assists in the compilation of reports.
• Maintains calendar of activities, coordinates and arranges special events for assigned staff; coordinates activities and meetings with other departments andor outside agencies; coordinates scheduling, arrangements and sets up meeting rooms; notifies participants; prepares presentations andor assembles meeting materials. May take minutes, prepare manuscripts for publication.
• Provides discharge notices and Important Message from Medicare to patients with explanation of patient s rights as directed by case management staff. Monitors Medicare patient admissions for compliance for a valid inpatient admit order and follow up with the physician of record to attain the same. Supports department with executing policies and procedure to support the organization's compliance with regulatory requirements.
• Communicates with departmental staff, patientfamilies, vendors, facilities and payers. Screens and answers phones. Relays messages accurately and in a timely manner. Directs telephone inquiries appropriately. Ensures HIPPA is maintained.
• Assists in the preparation of monthly schedules for staff. May track various Personnel documentations (i.e. licensurescertification, performance evaluation completion, employee health status change Forms) for approval.
• Attends to a variety of office operational details such as ordering supplies, arranging for equipment repair, transmitting information, and keeping reference materials up to date. Distributes information, handles incoming and outgoing mail packages and other special shipments.
• Creates and maintains accurate and up-to-date electronic and hard copy files, records, logs, and specialized and or technical documents in accordance with the WUH s records retention management program.

Benefits

• financial security benefits
• a generous time-off program
• employee resources groups for peer support
• holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED