Care Management Assistant

Corewell Health • Grosse Pointe, MI

4d • Onsite

About The Position

Provide clerical assistance and support to the professional staff in Care Management. Responsible for the delivery, explanation, receipt and documentation of patient family signatures on the mandated CMS Important Notice of Discharge Appeal Rights as well as keeping accurate records of all deliveries and attempts. Timely and accurate patient care information processed (calls, fax, mail and errands). Deliver, explain and obtain patient/family signature on CMS Important Notice of Discharge/Moon Letters. Places telephone calls to patient families, guardian, POA to deliver notices, timely follow-up with second notice as appropriate. Keep accurate recording of notices given in EPIC. Maintain appropriate Work Q. Responsible to facilitate and document information electronically sent to Livanta. Performs receptionist duties ie phone messages, clerical support. May maintain inventory and order department supplies from Peoplesoft.

Requirements

• High School Diploma or equivalent

Responsibilities

• Provide clerical assistance and support to the professional staff in Care Management.
• Responsible for the delivery, explanation, receipt and documentation of patient family signatures on the mandated CMS Important Notice of Discharge Appeal Rights as well as keeping accurate records of all deliveries and attempts.
• Timely and accurate patient care information processed (calls, fax, mail and errands).
• Deliver, explain and obtain patient/family signature on CMS Important Notice of Discharge/Moon Letters.
• Places telephone calls to patient families, guardian, POA to deliver notices, timely follow-up with second notice as appropriate.
• Keep accurate recording of notices given in EPIC.
• Maintain appropriate Work Q.
• Responsible to facilitate and document information electronically sent to Livanta.
• Performs receptionist duties ie phone messages, clerical support.
• May maintain inventory and order department supplies from Peoplesoft.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED