Care Management Assistant - Enhanced Care Management Program

Care Partners • Irvine, CA

1h • $25 - $28 • Onsite

About The Position

As a Case Management Assistant (CMA) in our Enhanced Care Management (ECM) program, you’ll be the friendly voice and helping hand connecting our patients to the services and support they deserve. This isn’t just another office job. It’s a chance to work alongside an amazing team of healthcare professionals who believe in meeting people where they are and guiding them toward a healthier, brighter future. Based out of our Irvine headquarters, this role is perfect for someone who loves a fast-paced environment, is bilingual in Spanish.

Requirements

• 1-2 years’ experience in case management, social services, or healthcare coordination.
• Strong knowledge of local healthcare, community, and social service resources (or a quick learner!)
• Bilingual in Spanish
• Tech-savvy with solid computer skills (EHR experience is a plus)
• Valid CA driver’s license & insurance
• Comfortable sitting, standing, walking, typing, and occasionally lifting up to 25 lbs.

Nice To Haves

• Knack for building relationships and earning trust.
• Experience with community outreach or field-based resource linkage.
• A heart for serving diverse communities and meeting people where they are.

Responsibilities

• Be the first friendly voice for prospective ECM members, inviting them to join our program.
• Support clients and their families by scheduling, coordinating, and keeping everyone on the same page.
• Work with our Lead Care Managers (LCMs) to educate clients on all the ways we can support them.
• Help clients access important community resources and benefits (like SSI, CalFresh, or Community Supports through CalAIM).
• Be part of a collaborative care team, sharing updates and brainstorming solutions to meet patient needs.
• Make periodic check-ins with clients to cheer them on and help them reach their health goals.
• Play a key role in helping patients transition smoothly from hospital or institutional settings back into their communities.

Benefits

• Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
• Generous PTO Plan (3 Weeks PTO) and encouragement to USE IT!
• 5-6 holidays, 5 sick days
• Work alongside healthcare professionals who mentor and support your career growth.
• Transparent leadership that listens and values your voice.
• Team outings, company events, and a commitment to putting you first.
• Modern, welcoming, and dog-friendly office

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed