Care Management Assistant - St. Mary's Hospital - PRN

Bon Secours Mercy Health•Richmond, VA

16h•$18 - $27•Onsite

About The Position

The Care Management Assistant works closely with the care management staff, assisting them with everyday duties. The Care Management Assistant must have a passion for working with people and strong people skills are invaluable in this position, as these professionals work closely with individuals in a variety of difficult situations.

Requirements

High School Diploma or GED
BLS Basic Life Support – American Heart Association
Care management
Care for patients
Patient Observation
Discharge planning
Mail management
Verbal communication
Written communication
Attention to detail
Critical thinking
Communication with family members
Active listening
Organization
Task Management
Time Management
Teamwork
Relationship Building
Interpersonal Skills

Nice To Haves

Some college
Previous healthcare experience with patient discharge planning procedures

Responsibilities

Assists in issuing Medicare Important Message letters after communication and prioritization with Care Management staff and delivers and explains observation status notifications to patients in observation status between 24-36 hours of admission, after communication and prioritization with Care Management staff
Collaborates with Care Managers and Social Workers, assists with faxing, mail management, phone message retrieval, and other office tasks
Provides updates on approvals and denials to Care Managers and Social Workers as information is received or requested from Ensemble
Provides assistance for non-complex arrangements related to discharge planning and transitions under the direction and supervision of the care manager
Assists in keeping community resource manuals up to date