Care Coordinator Virtual Hiring Event

Cosan Group•, (Multiple States)

3d•Remote

About The Position

Cosán is a leading healthcare services organization committed to delivering exceptional patient care and innovative solutions to providers and partners. Join a mission-driven, collaborative team that values compassionate care and meaningful patient outcomes. As a Care Coordinator, you’ll play a vital role in closing gaps in patient care and making a real difference in the lives of those managing chronic conditions.

Requirements

Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C) OR Certified Pharmacy Technician (CPhT)
Minimum 2 years of clinical experience in primary care, hospital, or specialty healthcare setting
Experience with Electronic Medical Records (EMRs) and strong computer navigation skills
Proficiency navigating multiple technology platforms and complex systems
HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability
Must be legally authorized to work in the United States
Candidates must reside in the United States to be considered.
Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work.

Nice To Haves

Experience in care coordination, chronic care management, or behavioral health integration
Familiarity with remote patient monitoring (RPM) or remote physiological monitoring platforms
Previous experience managing large patient panels (200+)
Bilingual capability (English and Spanish preferred)

Responsibilities

Manage an assigned panel of 400–450 patients and conduct required monthly outreach to ensure continuity of care
Conduct 50–60+ daily outbound calls to patients, providing care plan support and health coaching aligned to their needs
Maintain call quality standards through consistent engagement and professional communication
Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs
Support care coordination goals by staying on schedule with monthly outreach targets
Help close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services
Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle
Partner closely with providers, clinical teams, and caregivers to support positive patient outcomes
Document all patient interactions in real time using the care coordination platform
Maintain HIPAA compliance in all patient communications and documentation
Maintain accurate, real-time documentation to support care coordination goals