Nursing Admin. Care Coordinator PT Variable 7am-3:30pm

AHMC Healthcare•Monterey Park, CA

2d•$23 - $26

About The Position

Under the supervision of the NOPS Director or designee, the Care Coordinator assists in planning, organizing, implementing, and evaluating activities in the administration department. The role performs facilitator duties, maintains the department’s physical environment, and provides specialized administrative and office support, including creating and maintaining reports, records, and files. The position requires effective interpersonal skills when managing complex interactions related to Central Command. The Care Coordinator supports scheduling, timekeeping, staffing records, employee files, meetings, evaluations, expense reports, quarterly reporting, and CQI data processes. The role also assists with review of Evident (CPSI) reports and Utilization Management reports, and collaborates with Patient Account Services and HIM to support timely and accurate information for payer sources. The position requires confidentiality, safe work practices, professional conduct, and completion of assigned responsibilities with minimal supervision.

Requirements

High school diploma or equivalent.
Current American Heart Association Basic Life Support (CPR) card.
Ability to read and comprehend English.
Experience with Excel and Microsoft Word.
Minimum one year of acute hospital experience is preferred.

Nice To Haves

Minimum one year of acute hospital experience.

Responsibilities

Assist the Director with planning, organizing, implementing, and evaluating administration department activities.
Prepare and distribute draft schedules; assist with annual vacation requests, seniority lists, and holiday rotations; and post completed schedules.
Place final schedules in the schedule book and email them to nursing operations.
Complete master schedules accurately and on time, and update unit schedules for changes, switches, and additions.
Reconcile daily summaries against employee clocking in e-time, make corrections documented on Employee E-Time Correction sheets, and remind employees of e-time fallouts.
Assist with posting reconciled labor productivity results after the Director reviews hours.
Report unusual findings, e-time fallouts, absenteeism, and tardiness to the Director.
Maintain daily and monthly unit staffing records and individual employee records for absenteeism and tardiness.
File MLOA and LOA forms and update employee files, including licenses and counseling records, as needed.
Maintain required forms and office supplies while minimizing unnecessary waste and cost.
Maintain and update employee phone numbers.
Take, transcribe, and post the Director’s meeting minutes as appropriate; coordinate meeting arrangements and employee notifications.
Prepare annual evaluation packets, ensure they are complete, and send them to HR.
Assist the Director with expense reports and with collecting, sorting, and arranging data for quarterly reports.
Assist in reporting CQI to team leaders at the beginning of each month, report discrepancies to the Director, and input and upload CQI data to CALNOC following quarterly studies.
Take clear and accurate messages, communicate them to the Director, and respond promptly and appropriately to requests, problems, and questions.
Use appropriate telephone protocol, identify the unit and self by name and title, and refer calls appropriately.
Maintain confidentiality of patient, employee, and medical-record information in accordance with hospital and department policies.
Contribute to the team effort by assisting coworkers when needed or requested, read and act on official information, and communicate problems or concerns to the Director.
Perform tasks with minimal supervision, use sound judgment within the expectations of the role, and complete responsibilities within expected time frames.
Operate equipment and perform job-related duties safely; identify safety hazards and take appropriate action.
Maintain a neat, clean, and orderly department and workstation, follow the hospital dress code, wear an identification badge, and maintain a professional appearance.
Attend required in-service or orientation programs and hospital meetings; follow procedures for infection-control precautions and hazardous substances, as well as hospital conduct policies.
Initiate and complete quality risk security reports appropriately.
Identify self to patients and significant others when arriving to care for a patient.
Assist with daily review of Evident (CPSI) reports.
Collaborate with Patient Account Services and HIM to help ensure timely and accurate information is provided to payer sources as required or requested.
Assist with accurate, relevant, and timely Utilization Management reports.
Perform other duties as assigned.