Care Coordinator (Medical Receptionist/PSR)

Confluent Health • Fayetteville, NC

1d • Onsite

About The Position

BreakThrough Physical Therapy, a member of the Confluent Health family, is seeking a friendly, organized, and patient-focused Front Desk Medical Receptionist (Front Office Assistant) to support our Fayetteville clinic. This role is perfect for someone who enjoys working with people and thrives in a fast-paced healthcare environment! This is a part-time position with 20 hours per week. The pay rate is $15/hour. The schedule is Monday-Thursday from 1pm-6pm and Friday from 11:30am to 4:30pm.

Requirements

• High School Diploma/GED required
• Basic office and customer service skills

Nice To Haves

• Previous experience in a similar role desired but not required

Responsibilities

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED