Care Coordinator - Davidson County

BlueCross BlueShield of TennesseeNashville, TN
Onsite

About The Position

Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living. Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member. Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations. Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met.

Requirements

  • Valid Driver's License.
  • TB Skin Test (applies to coordinators that work in the field).
  • Position requires 24 months in role before eligible to post for other internal positions.
  • Various immunizations and/or associated medical tests may be required for this position.
  • This job requires digital literacy assessment.
  • 2 years - Clinical experience required
  • PC Skills required (Basic Microsoft Office and E-Mail)
  • Effective time management skills
  • Excellent oral and written communication skills
  • Strong interpersonal and organizational skills
  • Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW).
  • Employees who are required to operate either a BCBST-owned vehicle or a personal or rental vehicle for company business on a routine basis will be automatically enrolled into the BCBST Driver Safety Program.
  • The employee will also be required to adhere to the guidelines set forth through the program.
  • This includes, maintaining a valid driver’s license, auto insurance compliance with minimum liability requirements; as defined in the “Use of Non BCBST-Owned Vehicle” Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR).
  • The definition for "routine basis" is defined as daily, weekly or at regularly schedule times.

Responsibilities

  • Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living.
  • Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member.
  • Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations.
  • Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met.
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