Care Coordinator
Elliott Physical Therapy•Hanover, MA
•Onsite
About The Position
The Care Coordinator works within an administrative team and alongside a clinical team to produce an outstanding patient experience and a productive clinic at Elliott Physical Therapy. This role is 32 hours a week.
Requirements
- Commitment to excellence and high standards.
- Proven customer service skills.
- Excellent written and oral communication skills.
- Ability to deal effectively with diverse individuals at all organizational levels.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Proficient in Google Suite.
- Proven ability to handle multiple projects and meet deadlines.
- Good judgment with the ability to make timely and sound decisions.
Responsibilities
- Greets all coming through the door and creates a warm, welcoming environment.
- Responsible for directing incoming calls in a courteous manner.
- Checks in patients and collects copayments, coinsurance and deductible payments.
- Reconciles daily balances and deposits. Updates clinic deposit log daily.
- Schedules daily appointments, moving, cancelling or deleting appointments as appropriate.
- Obtains new patient information necessary to create patient charts and schedule initial evaluations.
- Maintains patient charts.
- Follows HIPAA guidelines to respect patients’ privacy and confidentiality of patients’ medical records.
- Prepares reports and correspondence as needed.
- Keeps track of office supplies and inventory.
- Performs general clerical/administrative duties as needed including, but not limited to, scanning, faxing, copying, and mailing.
- Works with the Authorization & Verification Coordinator to ensure all patients are authorized and verified for visits.
- Works with Clinical Manager and Physical Therapists to maintain patients’ scheduling according to their Plans of Care.
- Works with Office Manager and Clinical Manager to reach clinic goals and expectations.
- Attends monthly clinic meetings.
- Represents Elliott Physical Therapy within our community and understands the importance of community involvement.
- Shares clinic cleanliness duties with PTs, CM, and OM.
- Performs other related duties as assigned by management.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
