Care Coordinator

Leisure Living • Midland, MI

13d • Onsite

About The Position

The Care Coordinator is responsible for providing and coordinating resident care to ensure quality care is delivered. This role also involves providing care team leadership. The position requires the individual to be responsible for the safety of residents in the case of emergency and to serve as a 'go-to' resource person for team members. The Care Coordinator will participate in the orientation and training for care team members, foster a positive work environment, and support the development of skills with other care team members. Responsibilities include reviewing and updating resident care as outlined in resident service plans, performing rounds with physicians, and communicating new orders to staff and family as required. The role also involves assisting with schedule coverage needs, promptly answering resident call signals, door, and safety alarms, and administering/passing medications according to physician orders and policies. Additionally, the Care Coordinator will review and process physician orders using eMAR, assist with resident evaluations, conduct departmental reviews/audits, and provide results to the Director of Resident Care. Ensuring adequate medication and supply inventory for residents, observing and reporting non-emergent resident behavior and condition changes, and completing daily charting, documentation, and reporting are also key functions. The Care Coordinator will participate in or lead activities as planned by Life Enrichment and assist/remind residents to participate. Compliance with infection control, safety, emergency, and confidentiality policies and procedures is mandatory. Participation in the on-call rotation as assigned, promoting positive relationships with residents, staff, and visitors, and remaining awake and alert while on duty are expected. Any other duties as requested within the scope of responsibility and requirements of the job will also be performed.

Requirements

• High school diploma/GED
• Successful completion of Care Specialist I and II curriculum within 90 days of hire
• At least 6 months of recent experience as a Care Specialist or equivalent experience
• CPR/First Aid certification or obtain within thirty (30) days of hire
• Demonstrable knowledge and experience using Microsoft Office in a Windows environment
• Capacity to master company specific software
• Ability to multi-task, prioritize and work with minimal supervision
• Effective oral and written communication skills
• Professional telephone etiquette and customer service skills
• Superior communication and interpersonal skills
• Communicate in a respectful and professional manner with residents, families, co-workers and leadership staff at the community
• Developed organizational skills
• Ability to problem solve and demonstrate good judgement
• Team oriented self-starter with demonstrated ability to accept direction and work well with supervisor
• Promote teamwork by working with coworkers in a positive and cooperative manner
• Ability to maintain a high level of confidentiality

Nice To Haves

• Live and work each day with purpose
• Accept accountability and demonstrate responsibility
• Embrace lifelong learning
• Promote mutual respect
• Display transparency
• Appreciate diversity
• Practice forgiveness
• Be thankful

Responsibilities

• Assure that residents are treated with kindness and respect
• Protect residents from accidents and injuries
• Be responsible for the safety of residents in the case of emergency
• Serve as �go-to� resource person for team members
• Participate with orientation and training for care team members
• Foster positive work environment and strong support for developing skills with other care team members
• Review, update and provide resident care as outlined in resident service plans
• Perform rounds with physicians and communicate new orders to staff and family as required
• Assist with schedule coverage needs as necessary
• Answer resident call signals, as well as door and safety alarms promptly
• Administer/pass medications to residents according to physician orders and policies
• Review and process physician orders utilizing eMAR in conjunction with pharmacy support
• Assist with resident evaluations
• Conduct departmental reviews/audits. Provide results to Director of Resident Care
• Assure adequate medication and supply inventory for residents
• Observe and report non-emergent resident behavior and condition changes to Director of Resident Care
• Complete daily charting, documentation, and reporting as required
• Participate in or lead activities as planned by Life Enrichment.
• Assist and remind residents to participate in activities
• Follow and comply with infection control, safety, emergency and confidentiality policies and procedures
• Participate in the on-call rotation as assigned
• Promote positive relationships with residents, staff and visitors
• Remain awake and alert while on duty
• Perform any other duties as requested within the scope of responsibility and requirements of the job.

Benefits

• Connecting Seniors, Families and Communities For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing.
• Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we�ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.
• Not Just Making Every Day Great. Making Every Minute Great.
• There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment.
• This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it.
• We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.
• It begins with empowering our employees.
• Every employee, at every level of the company, is expected to perform like a leader.
• Everyone is encouraged and expected to put the needs of each other above everything else.
• No one here just �does their job�
• The mission is to create the absolute best experiences.
• This emphasis on putting people first has helped us successfully grow for the right reasons.
• We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us.
• We find people who believe that true happiness is only found in the service of others.
• We want high-performers with diverse skill-sets and big hearts.
• We treat each other as family and find that close collaboration creates the biggest ideas.
• If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED