Care Coordinator (Talladega Outpatient)

AltaPointe Health•Talladega, AL

About The Position

The Care Coordinator is responsible for assessing consumer needs and strengths, identifying goals, and developing Individualized Service Plans (ISPs). This role involves linking consumers to community resources, monitoring progress, and advocating on their behalf. The Care Coordinator collaborates with treatment teams and external sources, evaluates consumers for discharge planning, and demonstrates child/adolescent specific competencies. They are also responsible for seeking clinical supervision, maintaining timely and comprehensive documentation, and managing their caseload to meet productivity standards. Additionally, the role involves participating in performance improvement activities, committees, and adhering to company policies and procedures.

Requirements

Bachelor’s degree in a human services related field or social work program
Must be at least age 23
Maintain a valid verifiable driver license
Maintain a clear driving record
Knowledge in child/adolescent specialty, outlined below, to be attained within six (6) months of employment:
Knowledge of psychiatric disorders in the child/adolescent population
Basic knowledge of growth and development of child/adolescent consumers as related to all intellectual, emotional, spiritual, and physical aspects of their development
Knowledge of intellectual and developmental disabilities in the child/adolescent population
Basic knowledge of behavior management and parenting issues
Knowledge of cultural diversity
Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practice
Knowledge of effects of trauma including physical/sexual/emotional abuse and neglect issues
Knowledge of available community resources
Certified by the Alabama State Department of Mental Health to provide child/adolescent care coordination
Certified to administer the CANS (Child and Adolescent Needs and Strengths Assessment)

Responsibilities

Assess the consumer’s needs and strengths utilizing the CANS
Identify goals and plans for appropriate services based on the CANS
Develop Individualized Service Plan (ISP) within 30 of first face-to-face
Provide appropriate linkage to community resources
Provide ongoing monitoring of consumers’ progress and needs as assessed in the CANS
Advocate on behalf of the consumers to secure community resources
Collaborate with the treatment team members and outside sources in the delivery of care coordination
Evaluate the consumer for discharge planning
Demonstrate the application of child/adolescent specific competencies
Seek clinical supervision and consultation as needed
Accept and employ suggestions for improvement
Actively work to enhance knowledge and skills
Document in a timely fashion per AltaPointe policy
Document appropriate, complete, and comprehensive CANS assessments
Document measurable and specific goals in the individualized service plan
Document in a clear and concise manner, types of consumer problems, ISP goals addressed and services provided
Document case disposition, case closings, follow-up and referrals
Document legibly
Treat consumers with care, dignity and compassion
Respect consumer’s privacy and confidentiality
Be pleasant and cooperative with others
Assist consumers and visitors as needed
Be sensitive to the consumer’s needs, expectations and individual differences
Be gentle and calm to consumers and families
Effectively manage caseload based on consumer needs
Meet AltaPointe productivity standards
Actively participate in Performance Improvement activities
Actively participate in AltaPointe committees as required
Complete assigned tasks in a timely manner
Follow AltaPointe policies and procedures
Attend required in-service training and other workshops