Care Coordinator

Volunteers of America of Massachusetts•Boston, MA

8d•Onsite

About The Position

The Care Coordinator role at Hello House for Men is a dynamic and critical position focused on providing care management and support to individuals diagnosed with mental health, substance use, dual diagnosis, and co-occurring disorders. The Care Coordinator will assist clients in accessing treatment services and community resources, aiming to make a significant difference in the lives of the people served by VOAMASS. VOAMASS is dedicated to serving the whole person and providing essential services to those in need.

Requirements

A Bachelor’s Degree; Degree is desirable in psychology, social work, health care, administration, or related human service field.
Minimum of two years’ experience with social service organizations, and experience with coordination and referral for services.
Excellent communication skills, organization skills, and computer skills are required.

Responsibilities

Engage with clients following admission to help them access treatment services within VOAMASS and externally with community-based providers.
Facilitate 3 weekly groups with up to 16 residents on various topics.
Engage and build rapport with clients in order to assist with referrals and coordination for services including primary care, mental health treatment, addiction treatment, recovery support, employment specialists, housing specialists and other social supports.
Meet with each client biweekly to provide follow-up assessments and ensure that clients attend appointments and access treatment.
Establish and maintain good working relationship with community based providers to ensure continued coordination.
Serve as part of the integrated multidisciplinary care team to enhance client experiences and maintain agency compliance with state regulations and mental health professional standards.
Maintains records through our electronic record keeping system according to VOAMASS Policies and Procedures. Complete all documentation and authorizations promptly, and comply with professional standards as required.

Benefits

Excellent health, vision, and dental insurance with 90% of medical deductible and certain co-pays paid by employer
Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking
403(b) retirement plan with employer match
24/7 nurse hotline for urgent health questions
Employee assistance program to provide help with family concerns, stress management, legal issues, and more
Employer-paid long-term disability and life insurance
Pet insurance
Tuition remission programs
Loan forgiveness (Public Service Loan Forgiveness (PSLF) program)
Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment
14 paid holidays, higher than industry average
Fitness/wellness reimbursement to cover expenses such as gym membership
Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
Cash bonus, with no annual cap, for referring other qualified candidates for employment