Care Coordinator - p/t with potential for f/t

Griswold Franklin/Delaware•Columbus, OH

1d•Hybrid

About The Position

Griswold Home Care of Franklin/ Delaware counties is a well-established, respected provider of non-medical home care services. We are currently seeking a Care Coordinator to join our team. The successful candidate will be responsible for coordinating and managing all aspects of home care services for our clients.

Requirements

Caring, empathetic, and compassionate individual
Effective communicator with a pleasant phone manner.
Strong verbal & written skills
Ability to build strong rapport with caregivers, clients and families
Creative problem-solving skills
Organized, detail-oriented multitasker
Good documentation, clerical and follow up skills
Computer proficiency

Nice To Haves

Experience with WellSky software is a plus.

Responsibilities

Manage and Coordinate the scheduling of a caseload
Evaluate clients' needs both via the phone and in person at client’s home, facility or hospital to match the right caregiver with the client, both in skill level and personality
On boarding of new clients and caregivers.
Visit clients to ensure satisfaction
Focus on the quality of care and build warm client, family, and caregiver relationships
Provide guidance and loving support to clients, families, and caregivers to ensure an exceptional home care experience
Mandatory after hours “on call” rotation. (extra $550/week when on call)