Care Coordinator

Curana Health, Inc.•Remote,

4d•Remote

About The Position

The Behavioral Health Care Coordinator supports Curana Health’s behavioral health programs by providing proactive, non-clinical care coordination for patients in long-term care, senior living, and post-acute settings. This role is responsible for managing a defined patient caseload, ensuring regular patient engagement, coordinating care across interdisciplinary teams, and supporting providers in delivering high-quality behavioral health services. The Care Manager plays a key role in identifying changes in patient condition, reinforcing treatment plans, and facilitating communication between patients, families, and care teams. This is a remote, high-volume, metrics-driven role requiring strong organization, communication, and the ability to work independently while adhering to established workflows and documentation standards.

Requirements

Exhibits knowledge of pathophysiology and accepted treatment protocols for common behavioral health diagnoses.
Ability to analyze patient records to identify gaps in care and report to the provider.
Ability to work in a remote environment that is free of distractions.
Proficient computer skills and ability to adapt to various technology platforms.
Excellent written and verbal communication skills.
Demonstrated experience in the usage of clinical data to guide decision making.
Must have the ability to function independently and as a member of the interdisciplinary care team.
Must hold an active, unrestricted compact LPN or RN or MA license.
Ability to obtain additional state licenses, as needed
2+ years of experience in healthcare required. Care settings may include inpatient, outpatient, or skilled nursing facilities.

Nice To Haves

Case Management experience
CCM certification (strongly preferred)
Experience working with Electronic Health Records

Responsibilities

Manage an assigned caseload of patients requiring behavioral health support.
Conduct routine patient outreach and follow-ups to monitor status and needs.
Reinforce care and treatment plans, treatment adherence, and patient engagement.
Identify and escalate changes in condition, safety concerns, or barriers to care.
Communicate with patients, families, and caregivers as appropriate.
Partner with interdisciplinary teams including providers, nursing staff, social services, and facility leadership.
Support coordination of behavioral health services, including scheduling and follow-up care.
Facilitate communication to ensure continuity and alignment of care plans.
Accurately document all patient interactions and coordination activities in the appropriate systems.
Maintain timely and complete records to support program requirements and compliance standards.
Adhere to organizational policies, privacy standards, and regulatory requirements.
Other duties as assigned