Part Time Care Coordinator

Volunteers of America of Massachusetts • Boston, MA

5d • Onsite

About The Position

The Care Coordinator role at Hello House for Men is a part-time position focused on providing care management and support to individuals diagnosed with mental health, substance use, dual diagnosis, and co-occurring disorders. The Care Coordinator will assist clients in accessing treatment services and community resources, aiming to make a significant difference in their lives. This role involves engaging clients, facilitating groups, building rapport, coordinating referrals for various services, conducting follow-up assessments, maintaining relationships with community providers, participating in a multidisciplinary care team, and maintaining accurate electronic records in compliance with agency policies and state regulations.

Requirements

• A Bachelor’s Degree; Degree is desirable in psychology, social work, health care, administration, or related human service field.
• Minimum of two years’ experience with social service organizations, and experience with coordination and referral for services.
• Excellent communication skills, organization skills, and computer skills are required.

Responsibilities

• Engage with clients following admission to help them access treatment services within VOAMASS and externally with community-based providers.
• Facilitate 3 weekly groups with up to 16 residents on various topics.
• Engage and build rapport with clients in order to assist with referrals and coordination for services including primary care, mental health treatment, addiction treatment, recovery support, employment specialists, housing specialists and other social supports.
• Meet with each client biweekly to provide follow-up assessments and ensure that clients attend appointments and access treatment.
• Establish and maintain good working relationship with community based providers to ensure continued coordination.
• Serve as part of the integrated multidisciplinary care team to enhance client experiences and maintain agency compliance with state regulations and mental health professional standards.
• Maintains records through our electronic record keeping system according to VOAMASS Policies and Procedures. Complete all documentation and authorizations promptly, and comply with professional standards as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level