Care Coordinator (Medical Receptionist/PSR)

Confluent Health System Solutions•Atlanta, GA

12h•Onsite

About The Position

Health in Motion Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Emory Healthcare team! This role involves managing front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service. The position also requires verifying insurance, processing authorizations, and collecting payments to ensure smooth billing and patient access to care. Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents are key responsibilities. Additionally, the role involves answering phone calls, assisting patients, and upholding HIPAA compliance, ensuring a welcoming and professional healthcare experience.

Requirements

High School Diploma/GED required
Basic office and customer service skills

Nice To Haves

Previous experience in a similar role desired but not required

Responsibilities

Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience