Care Coordinator
About The Position
Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Social Determinants of Health (SDOH) team! The Care Coordinator assists patients onsite at the clinic and collaborates closely with the clinical care team to connect Erie patients with both internal and community resources, aimed at enhancing their overall health and well-being.
Requirements
- High School Diploma or equivalent required
- A minimum of two years of work experience in community health, social or community services or comparable experience preferred
- Local travel required
- Intermediate proficiency in MS Office preferred
- Verbal and written communication skills, including high level of comfort presenting to groups
Nice To Haves
- Associates degree or Bachelor’s degree preferred
- Bilingual fluency (English/Spanish) preferred
Responsibilities
- Screen patients for needs around SDOH and provide linkage to services such as emergency financial assistance, transportation, food assistance, etc.
- Enroll patients in services, benefits, and programs for which they are eligible (pharmaceutical programs, LINK, financial applications for hospital referrals, etc.)
- Educate and empower patients to navigate future SDOH needs
- Distribute and track SDOH resources including Top Box Food distribution, ordering Uber Health rides, and distributing other material resources
- Use Epic to document work, respond to referrals and create SDOH panels and outreach risks
- Build effective relationships with local social service agencies and advocate for clients in the process.
- Performs other duties as assigned.
Benefits
- Competitive salaries
- High-quality health care plans
- Generous time off benefits
- Retirement benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Flexible Spending (FSA) for Health Care or Childcare
- 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary
- 15 days of PTO
- 8 paid holidays
- Annual merit increases
- Room for growth and career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
