Care Coordinator

Prairie Health & Wellness • Wichita, KS

12d • $16 - $17 • Onsite

About The Position

Prairie Health & Wellness is a Functional Medicine–focused, Direct Primary Care clinic providing full-spectrum family practice care in Central Kansas. We believe the definition of health is more than the absence of disease. Our mission is to empower patients, team members, and communities to live happier, healthier, more fulfilling lives.

Requirements

• Genuine warmth and a service-first mindset — you love helping people feel taken care of
• Strong organizational skills and attention to detail
• Comfort with multitasking in a fast-paced clinic environment
• Clear, friendly communication — in person, by phone, and in writing
• Comfort learning and using EHR/scheduling software (training provided)
• A collaborative, coachable attitude — willing to give and receive feedback

Nice To Haves

• Prior experience in a medical office, customer service, or hospitality role preferred but not necessary
• Passion for functional medicine, wellness, or proactive health a plus

Responsibilities

• Greet and check in patients with warmth, professionalism, and genuine care
• Manage scheduling for in-office and virtual visits across providers and services
• Maintain accurate, organized medical records and ensure HIPAA compliance
• Answer phones, respond to patient inquiries, and route messages to the appropriate team member
• Process membership enrollments, renewals, and billing questions
• Support supplement fulfillment — assisting members with orders, pickup, and product questions
• Collaborate with the Medical and Provider Teams to ensure smooth patient flow
• Help identify opportunities to improve office processes and patient experience
• Represent PHW's mission and values in every patient and teammate interaction

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed