Care Coordinator

Operation PAR, Inc • Sarasota, FL, US, FL

27d • $19 - $20 • Hybrid

About The Position

Responsible for managing the referrals that come for PAR’s services (phone lines, CAM, external entities, and internal referrals). Responsible for screening clients for admission into our services, ensuring they meet the necessary criteria for substance abuse and mental health treatment. Duties include conducting initial assessments, reviewing treatment consents, and explaining patient rights and responsibilities. Manages the intake process, including financial reviews and documentation. Using telehealth services for clinical screenings and counseling. Performs various administrative tasks as assigned. Care Coordination for clients to include intake, discharge planning, outreach, and linkages to other services both within and without PAR.

Requirements

• Knowledge of substance use, mental health, harm reduction, and trauma informed care
• Ability to identify effects of psychoactive substances on clients and families
• Understanding of co-existing medical and psychological disorders
• Knowledge of accepted levels of treatment, recovery, and relapse prevention
• Ability to participate in interdisciplinary treatment planning
• Ability to use screening criteria for substance use disorders and mental health needs
• Ability to tailor placement recommendations to client individual needs and cultural identity
• Familiarity with community and internal resources
• Ability to meet contractual and program service standards
• Timely documentation of all client information and screenings in the agency's electronic health record (EHR) system
• Adherence to state, federal, and agency regulations regarding client confidentiality and service provision
• Ability to maintain accurate records for auditing and quality assurance purposes
• Commitment to workplace of dignity and respect
• Compliance with all Equal Employment Opportunity rules and guidelines
• Ability to work with others cooperatively and cordially in a spirit of teamwork
• Ability to appear at work as scheduled, mindful of the company’s attendance policies
• Ability to accept direction from managers and supervisors in a respectful and collaborative manner
• High School Diploma plus two years of direct client service experience in mental health or substance abuse
• Bachelor’s degree in a directly related field plus two years of direct client service experience in mental health or substance abuse
• Master’s degree in counseling or a directly related field with two years of direct client service experience in mental health or substance abuse
• Proficiency with Microsoft Windows-based computers
• Ability to document in an electronic health record system
• Ability to use Zoom and Teams virtual platforms
• Highly organized
• Familiarity with Data Collection and Analysis
• Must have a valid driver's license
• Must pass a level II background check and drug screen
• Must maintain current training as required by Operation PAR, Inc. policies
• Ability to move about treatment facility, both indoors and out
• Ability to lift and carry 5 to 10 pounds

Nice To Haves

• Licensed or pursuing licensure preferred (for Master's degree holders)
• MCAP, CAP, or CAC certification from the Florida Certification Board preferred
• Current CPR and First Aid Certification or certifications must be obtained within the first six (6) months of employment

Responsibilities

• Screenings and other diagnostic questionnaires
• Client Intake Process
• Referral to appropriate level of care and services
• Care coordination
• Clinical Documentation & Compliance
• Crisis intervention
• Documentation of progress
• Manage referrals from various sources (phone lines, CAM, external entities, internal referrals)
• Screen clients for admission into services, ensuring they meet criteria for substance abuse and mental health treatment
• Conduct initial assessments
• Review treatment consents
• Explain patient rights and responsibilities
• Manage the intake process, including financial reviews and documentation
• Utilize telehealth services for clinical screenings and counseling
• Perform various administrative tasks as assigned
• Provide care coordination for clients, including intake, discharge planning, outreach, and linkages to other services within and outside of PAR

Benefits

• 9 paid holidays per year
• 3 weeks of PTO per year (on top of holidays)
• PTO increases to 4 weeks/year after 2 years of employment
• PTO increases to 5 weeks/year after 5 years of employment
• Medical/Dental/Vision/Life Insurance
• 401k matching
• Tuition reimbursement
• Continuing education
• Reimbursement for professional certifications, licensure and qualified supervision

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED