Care Coordinator-Bilingual (English/Spanish)

211 Palm Beach•Lantana, FL

2d•Onsite

About The Position

211PBTC is seeking an enthusiastic and compassionate bilingual (English/Spanish) Care Coordinator to join our 211 Help Me Grow team. The ideal candidate will have a genuine passion for helping children and families access the services they need. The Care Coordinator plays a crucial role in connecting families with the resources and support necessary for the positive growth and development of their children. This position responds to calls from parents, childcare providers, early educators, health professionals, and social service agencies about concerns related to child learning, developmental, emotional and/or behavioral issues with a special emphasis on those who speak Spanish. Using HMG approved screening tools, such as the ASQ and other evaluation tools, conducts screenings to determine concerns related to child learning, developmental, emotional and/or behavioral issues.

Requirements

Bachelor's degree in Social Work, Special Education, or related human services field or associate's degree in early child development from an accredited college or university preferred; Special education / work experience in a related field may be substituted for a degree.
Proficiency with Microsoft Windows Suite; ability to enter and retrieve information in databases.
Ability to establish professional relationships.
Bilingual English/Spanish.

Responsibilities

Determine the need for services and provide information assessment and referrals to community services utilizing the 211 resource database.
Complete developmental screenings and provide referrals to qualified children as needed.
Maintain accurate records of outreach activities, and client interactions.
Links callers who are potentially eligible for services to the appropriate Palm Beach County or Treasure Coast County agency based on needs expressed.
Participate in health fairs and community events to increase awareness and utilization of the Help Me Grow program and 211 services.