Care Coordinator, South County Academy

FAMILY SERVICE OF RHODE ISLAND INC•Dallas, TX

7d•Onsite

About The Position

South County Academy (SCA), a program of Family Service of Rhode Island and in partnership with the Rhode Island Department of Children, Youth and Families (DCYF), is a residential treatment program upholding RIDE standards located in Exeter, Rhode Island. The Academy serves up to 16 adolescent females, ages 13 to 17, who have experienced trauma and present with complex behavioral health needs. Students live in single-bedroom accommodations and are supported by staff 24 hours a day, 365 days a year. Our clinical model is grounded in evidence-based practice, including Trauma Systems Therapy, Dialectical Behavior Therapy, and Restorative Practices. On-site academic instruction allows students to continue their education without interruption.

Requirements

Bachelor’s degree in social work or a related human services field, or significant residential or childcare experience, required.
Demonstrated organizational skill and reliability with tracking systems, calendars, and deadlines.
Knowledge of and sensitivity to cultural, ethnic, racial, and socioeconomic issues.
Excellent written and verbal communication skills.
Ability to maintain confidentiality and to comply with HIPAA where applicable.
Must pass all background checks required for employment in a licensed residential program serving youth, including BCI and DCYF clearances.

Nice To Haves

Experience coordinating medical care, scheduling, or case management strongly preferred.
Experience in a licensed residential or health care setting preferred.
Knowledge of Rhode Island Medicaid, EPSDT requirements, and DCYF health care processes preferred.
Bilingual in English and Spanish preferred.

Responsibilities

Responsible for the health care coordination of every student at SCA.
Schedules, prepares for, staffs, tracks, and documents all medical, dental, vision, psychiatric, and specialty appointments for every student from admission through discharge, and ensures that nothing that is ordered, recommended, or due is missed.
Carries the program’s Building Bridges Initiative (BBI) contact responsibilities, maintaining active communication with families, guardians, DCYF, and identified permanency connections so that the people who will be in a student’s life after discharge are involved in the students’ care while here.
Advocates for students and families in navigating human service departments, agencies, and services, and collaborates with DCYF, schools, medical providers, and other service providers to ensure appropriate delivery of services.
Supports the maintenance of Trauma Systems Therapy in the milieu setting.