Care Coordinator (Specialty Pharmacy) - Lufkin, TX

House RxLufkin, TX
$22 - $32Onsite

About The Position

As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers. This is an on-site role in Lufkin, TX.

Requirements

  • Mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
  • Comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
  • Experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
  • Excited about working in a start-up environment and helping to build workflows and processes from the ground up
  • Proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc).
  • Familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
  • A creative problem solver interested in positively impacting each patient’s pharmacy experience
  • An initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
  • Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
  • Technician registration or licensure in State of employment, national certification as CPhT is preferred

Nice To Haves

  • Worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
  • Opportunity to travel to our client sites 10-15% of the time

Responsibilities

  • Complete prior authorizations
  • Source financial assistance on behalf of patients
  • Process pharmacy claims
  • Coordinate medication dispensing and shipping
  • Improve the patient experience by answering questions and requests
  • Act as a liaison between the patient, their provider and the pharmacist

Benefits

  • Paid time off
  • Generous parental leave
  • Comprehensive healthcare, vision and dental benefits
  • Competitive salary and equity stake
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