Care Coordinator

Crossing Healthcare•Decatur, IL

3d•$17 - $22•Onsite

About The Position

The Care Coordinator works alongside the RN Care Coordinator to manage transitions of care between facilities, Crossing Healthcare, and other specialists. This team will work closely with the medical records department.

Requirements

Certified Medical Assistant
Effective Communicative/Speaking Skills
Effective Writing skills
Effective logic, reasoning and critical thinking
Proficiency in use of telephone, computer and photocopier
Strong organizational and interpersonal skills
Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
Ability to manage multiple and simultaneous responsibilities
Maintain patient confidentiality at all times
Comply with all organizational policies and standards regarding ethical business practices
Complete annual education requirements
Ability to have crucial conversations with staff and peers to ensure team members are held accountable and to ensure clear communication across the organization.

Nice To Haves

Health education experience preferred

Responsibilities

Process referrals/diagnostics/prior authorizations within outlined workflows
Ensure therapeutic relationship with patients to encourage patient to be active participant in their care
Ensures referrals/diagnostics are completed, results returned, and follow up care coordinated in a timely manner
Maintains referral site spreadsheet
Obtain prior authorizations as needed and access to respective prior authorization portals
Schedule diagnostics
Completes ConferMed electronic referrals
Process monthly DMH lung screenings
Resource for clinical team in regards to referrals, prior authorization and diagnostic processing
Act as a liaison with local hospitals and maintain relationships with insurance companies and specialist offices
Other duties as assigned