Care Coordinator "Mandarin Preferred"

Elevance Health•New York, NY

2d•$21 - $32•Remote

About The Position

The Care Coordinator is responsible for coordinating the delivery of care for members. This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Candidates not within a reasonable commuting distance from the posting location (Staten Island, NY) will not be considered for employment, unless an accommodation is granted as required by law.

Requirements

Requires a H.S. diploma or equivalent and a minimum of 2 years of experience in Case Management Care Coordination in an HMO environment; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

Bilingual/Multi language proficiency in: Mandarin or Korean highly preferred.
Proficiency in Microsoft Excel is strongly preferred.

Responsibilities

Implements, coordinates, monitors, and evaluates options and services to meet member's health needs and ensures appropriate use of clinical resources.
Monitors delivery of care across all markets.
Maintains daily admissions and discharge records.
Expedites and coordinates appointments for assigned hospitalized members.
Authorizes and coordinates services.
Keeps all providers involved with member's care updated on appointments, condition, and additional clinical support needed.
Requests and gathers necessary medical records.
Maintains accurate and complete documentation in Case Management database.