Part Time Care Coordinator - Boston - Lynnfield

Bond VetLynnfield, MA
$17 - $22Onsite

About The Position

Bond Vet is looking for a compassionate Care Coordinator to join their team. The Care Coordinators provide an amazing experience to both clients and pets when they visit the clinics for care. They are the first and last touchpoint for patients, using hospitality and tact to ensure clients are welcomed, comfortable, and supported throughout their time at the clinic. This is a part-time position (less than 30 hours) with a schedule consisting of Sunday, Monday, and Tuesday.

Requirements

  • At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
  • Excellent written and verbal communication skills
  • High attention to detail and ability to multitask with accuracy and efficiency
  • A high comfort level typing and utilizing multiple computer systems
  • Independent unrestricted valid authorization to work in the U.S. for any employer
  • Accept new employment for this position

Nice To Haves

  • Experience in the veterinary industry preferred
  • Prior experience in veterinary practices or animal care is a plus

Responsibilities

  • Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
  • Manage the schedule of daily appointments and walk-ins
  • Take and make calls and communicate via email to other Vet Practices and clients as necessary
  • Keep our common areas clean and well stocked
  • Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
  • Perform other duties as assigned by your team leaders

Benefits

  • Competitive Pay | $17-$22/hr | Based on Experience
  • Strong Team Culture
  • Discount on In-Clinic Services for Pets
  • Flexible Scheduling Models with scheduled released at least a month in advance
  • A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
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