Care Coordinator Indiana, PA

America's Home Health - Pittsburgh•Indiana, PA

7d•Onsite

About The Position

This is your opportunity to ensure that the people in your area who need help, are receiving the best service and care possible. As a Care Coordinator, you’ll be at the center of our operations, ensuring smooth communication and high-quality service delivery.

Requirements

A compassionate, team-oriented mindset
Strong organizational and multitasking skills
Excellent communication and problem-solving abilities
Ability to stay calm and effective in a fast-paced environment

Nice To Haves

Experience in scheduling, customer service, or healthcare coordination preferred

Responsibilities

Use state-of-the-art scheduling software to coordinate care for consumers
Manage EVV compliance and clock in and out reports throughout entire shift via outgoing texts, phone calls and emails to staff
Sending electronic time sheets
Adjust schedules as necessary
Schedule caregivers, including new hires and last-minute replacements
Deliver top-tier customer service to clients and staff
Manage a multi-line phone system in a fast-paced environment
Receive and address consumer and caregiver concerns with professionalism and empathy
Collaborate with internal teams to ensure seamless care coordination
Maintain accurate documentation and scheduling records
Support general administrative and coordination duties typical in home care settings