Care Coordinator - Long Beach

ROWI Teen & Parent Wellness Centers•Long Beach, CA

3d•$22 - $24•Onsite

About The Position

Under the supervision of the Program Director, the Care Coordinator is responsible for all aspects of care coordination for ROWI clients. This includes coordinating individualized services such as orientation, transportation, and doctor's appointments, as well as managing schedules. The role ensures that programs and services are implemented to the highest standards, providing clients with the best possible care. The Care Coordinator is also responsible for client supervision, ensuring attendance at designated groups, facilitating assigned groups and activities, and conducting client orientations. This includes initial assessments like UA screening and PHQ9. The position requires ensuring compliance with Joint Commission Standards, documenting shift reports, coordinating transportation schedules, and driving clients as needed. All transportation and group activity documentation must be entered into the EMR within 24 hours. The role also involves administering and submitting documentation for client Urine Analysis, assisting with facility cleanliness, coordinating daily client lunches, and serving as a positive role model. Maintaining client confidentiality, complying with the dress code, completing tasks accurately and on time, and attending staff meetings are also key responsibilities. The Care Coordinator must be able to maintain clear boundaries, set limits, manage clients needing direct supervision, and interact professionally with clients and staff.

Requirements

Minimum of a high school diploma, Bachelor’s degree preferred.
Minimum of two (2) years driving experience required.
Minimum of 1-year working with kids in a therapeutic setting
Ability to manage time effectively.
Ability to work with minimal supervision.
Proficient in basic computer skills.
Able to maintain clear boundaries with clients and staff.
Engage in appropriate written and verbal communication with families and other professionals.
Strong interpersonal and organizational skills.
Excellent written and verbal communication skills.
Work effectively within an interdisciplinary team environment.
Ability to set priorities and handle multiple assignments.
Must be able to communicate with people from all educational and cultural backgrounds.
Must cope constructively with stressful situations.
Must demonstrate tact, initiative, resourcefulness, professional manner, enthusiasm, and non-judgmental attitude.
Documents clearly and efficiently.
Must have strong written communication skills.

Nice To Haves

Experience with junior high or high school students is preferred.

Responsibilities

Ensures programs and services are implemented at the highest standards and clients receive the highest level of care.
Responsible for client supervision and ensuring they attend designated groups throughout programming.
Facilitate assigned groups and activities as designated by the Facility Manager.
Conduct client orientation for all admits on day of admission or assign to another staff if not available. Including UA screening, PHQ9 and other assessments as directed.
Ensure compliance with Joint Commission Standards.
Document shift reports and share pertinent information with the team.
Coordinate the transportation schedule for all clients and drive clients as needed.
Document all transportation and group activity in EMR.
Administer and submit documentation in EMR for client Urine Analysis.
Assist with facility cleanliness as needed.
Responsible for coordinating client lunch daily.
Serve as a role model to treatment staff, clients, employees, and guests through a positive, caring, and professional attitude.
Maintain the confidential nature of clients and related activities.
Comply with the dress code.
Complete tasks in a timely and accurate manner.
Attend designated staff and in-service meetings.
Any additional duties as assigned by the management team.
Ability to maintain clear boundaries with clients and staff, set limits and manage clients when in need of direct supervision. Maintains appropriate and professional interactions with clients and staff.
All documentation in EMR must be submitted within 24 hours.