Care Coordinator

Devereux•Scottsdale, AZ

11d•Onsite

About The Position

Located on a beautiful 10-acre campus in the heart of Scottsdale, Devereux Arizona’s 24-hour Residential Treatment Center (RTC) has the capacity to serve 52 children. The RTC is a safe, supportive environment that provides various services to youth, from the ages of 7 to 17, who are experiencing emotional, behavioral, or substance abuse challenges. The Campus features dormitories, a therapeutic K-12 day school, food services, medical/nursing, and therapy services. Reporting to the Clinical Program Manager, the Care Coordinator works cooperatively with clinical, operations, medical, and administrative staff on the overall coordination of individual care at the RTC. The Care Coordinator participates in family engagement/outreach, admission/intake processes, discharge and treatment planning, and documentation of all care coordination activities accordingly. The position is responsible for keeping the treatment team informed of assigned cases through team meetings, tracking and communicating due dates of reports, and responding to care management inquiries for clinical staff. Other job duties include: responding to requests for visitations/passes, assisting with admissions processes, clinical documentation, and completing required reports for both internal and external purposes.

Requirements

Must be 21 years of age or older
High School Diploma or GED required
Four (4) years related experience in mental health/social services field with high school diploma/GED OR one (1) year of related experience with Bachelor’s degree
Must demonstrate excellent verbal and written communication skills
Ability to handle multiple tasks and meet deadlines with minimum supervision; self-motivated
General knowledge of clinical best practices for working with adolescent populations and their families/resources
General knowledge of mental health, funding and related services within Arizona and other states served.
General knowledge of standard office computer applications.
Must be 21 years of age or older
Drug test within 24hrs of verbally accepting offer w/ negative results
Must be available to attend 2 weeks of required orientation training (paid, Mon-Fri 8:30am-5:00pm) plus additional 2-3 weeks on the job training
Valid Arizona Driver's License & pass DMV 36-month history check
Pre-employment Physical and Job Demand Assessment (if applicable)
Current AZ Fingerprint Clearance Card with no restrictions (or eligibility to obtain with no restrictions).

Nice To Haves

Bachelor’s degree in Human Services, Psychology, Social Work or relevant field preferred

Responsibilities

Works cooperatively with clinical, operations, medical, and administrative staff on the overall coordination of individual care at the RTC.
Participates in family engagement/outreach, admission/intake processes, discharge and treatment planning, and documentation of all care coordination activities accordingly.
Keeps the treatment team informed of assigned cases through team meetings.
Tracks and communicates due dates of reports.
Responds to care management inquiries for clinical staff.
Responds to requests for visitations/passes.
Assists with admissions processes.
Clinical documentation.
Completes required reports for both internal and external purposes.

Benefits

Paid time off (24 days per year, increase with years of service)
Sick time (64 hours per year)
ASCEND, career accelerator program and tuition assistance
Retirement
eM Life for Mental Health and Work/Life Programs
Service Anniversary Awards
Free access to Payactiv, a platform to get a portion of your earned wages between pay periods
Quality Low-Cost Benefits (medical, dental, vision, pet insurance)
30-day benefit eligibility waiting period for new hires!
Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
Student loan debt assistance, tuition reimbursement and continuing education assistance.
Generous time-off (start accruing 1st day)
403(b) retirement plan with matching benefit
Voluntary/employee paid supplemental life and accident coverage.
Employee assistance / work-life balance program.