Care Coordinator

PATHWAY SOCIETY INC • San Jose, CA

4d • Onsite

About The Position

The care coordinator is a liaison between clients and their families, medical and mental health practitioners, and criminal justice agencies. Care coordinators provide support to clients by educating them on the benefits of attending to their daily living activities and clinical treatment opportunities which ensures a positive treatment experience.

Requirements

• Excellent written and verbal communication skills and demonstrated ability to work effectively within a team as well as alone
• Maintain the highest standards of professional ethics and behavior as described in the Pathway employee handbook
• Provide client services orientation with a professional demeanor, positive attitude and able to problem solve as needed.
• Must be comfortable with, and entertain frequent interruptions, with patience and decorum, in a fast paced, intensive, client centered environment.
• Must be able to physically respond to clients’ needs, climb stairs and walk through the facility throughout the work day
• Maintain appropriate personal and professional boundaries with clients and co-workers
• Must be able to pass comprehensive criminal background check and reference check

Nice To Haves

• One-year practical experience in drug/alcohol or mental health field preferred (employment, internship or volunteer work)
• preferred RADT, working towards certification in drug and alcohol counseling
• may require a valid drivers license proof of current auto liability insurance and clean driving record preferred

Responsibilities

• Assist with intakes (safety checks, COVID testing, etc)
• Conduct regular rounds of the facility, daily dorm inspection, and ensuring client safety and their participation in the regular activities of the program
• Assist with medication monitoring, counting, disposal, documentation in Welligent, and compliance as needed
• Perform urinalysis testing
• Educate and remind clients of the rules, policies and procedures of the facility
• Assist clients with their needs and refer them to their counselor for clinical support
• Document client movement in and out of the facility by verifying approved passes and providing transportation resources to and from appointments; accompany clients to off-site appointments who have difficulty advocating for themselves and/or have acute health conditions
• Maintain continuity among work teams by documenting and communicating actions, irregularities and ongoing client needs
• Document client movement in and out of the facility by verifying approved passes and providing transportation resources to and from medically urgent appointments; accompany clients to off-site appointments who have difficulty advocating for themselves and/or have acute health conditions
• Perform additional duties as assigned by program director

Benefits

• fully paid medical, dental, vision, LTD and life insurances for the employee and a contribution to spouse/dependent premiums
• Contribution to the employee's 401k
• paid holidays
• a generous PTO package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed