Care Coordinator

CLIFFORD W BEERS GUIDANCE CLINIC INCORPORATED•Hamden, CT

19h•Onsite

About The Position

Clifford Beers is a mental health clinic serving children and families. Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities. The Care Coordinator will provide a blend of services to families. The Care Coordinator will provide direct coordination in serving as an advocate, service worker, and liaison on behalf of the client and his/her family utilizing a family-driven, strength- and community-based approach. As a member of an interdisciplinary team, the Care Coordinator will assist the family in developing solutions, identifying community resources and supports based on the family’s needs and help promote permanent connections that support the family within the community.

Requirements

Bachelor’s level degree in a behavioral health field preferred Or 5 years experience
Must demonstrate Diversity and Inclusion competencies: Treat others with respect, Practice cultural humility, Elicit and welcome different points of view
Must demonstrate Integrity competencies: Be accountable for his or her own actions, Make decisions based on what is better for the families and employees, Build and maintain trust among co-workers and our families, Uphold honesty in all actions
Must demonstrate Excellence competencies: Utilize data and research to provide the highest quality of care, Regularly participate in professional development to stay abreast of most recent and progressive practices, Promote continuous quality assessment and improvement
Must demonstrate Communication competencies: Speak clearly and in an organized manner that can be easily understood, Express ideas concisely and respectfully, Summarize or paraphrase his/her understanding of what others have said to verify understanding and prevent miscommunication, Hold herself or himself accountable for pitch, speed, tone and volume of voice while speaking, Show understanding of professional and cultural implications of body posture, stance, gestures, proximity to listener, facial expressions and appearance, Write clear and concise sentences devoid of grammatical and spelling errors, Tailor writing style to the audience of the message, Write in a respectful and tactful manner
Must be able to demonstrate Family Engagement: Knowledge of person centered care, Appropriate guidance and facilitation skills of families in the context of the culture, health status, and health needs
Must be able to demonstrate Technical skills: Knowledge of basic group skills, Basic negotiation skills, Ability to delegate tasks, responsibilities, etc.
Excellent time management skills
Valid driver’s license and reliable transportation

Nice To Haves

Bachelor’s level degree in a behavioral health field
Bilingual Spanish a plus

Responsibilities

Interpersonal communication
Establishing rapport with family members, schools and providers
Engaging, educating, empowering families in a manner appropriate in fostering relationships that lead to the family’s success
Tailor interactions to fit the tone, volume, and appropriate language for the client’s age and environment
Collaborate and participate in an interdisciplinary team related to client care; in conjunction with the Clinic’s larger team
Regular participation in staff meetings, team meetings, case conferences, and grand rounds as a vital team member of the Clinic
Developing a shared understanding of respective roles and responsibilities of team members to ensure efficient collaboration
Facilitating and monitoring implementation of each Plan of Care developed by the family’s team
Engage families in the community and regularly conduct home visits
Linking multiple services, healthcare providers, and community resources to meet families’ needs
Ensuring flow and exchange of information among family members, the team, and linked providers/supports
Processing and determining appropriate eligibility
Maintenance of accurate electronic clinical records
Perform related and appropriate duties as assigned