Care Coordinator

Gastro Health • Acton, MA

1d • Onsite

About The Position

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers a great work/life balance, no weekends or evenings (Monday thru Friday), paid holidays and paid time off, a rapidly growing team with opportunities for advancement, competitive compensation, a benefits package, and a $500 sign-on bonus.

Requirements

• 2+ years experience in healthcare administration roles
• High school diploma or GED equivalent
• Organization skills are a must
• Medical terminology knowledge/EPIC

Responsibilities

• Handle all administrative tasks and duties for the physician/provider
• Serve as the liaison or coordinator for the patients medical care
• Streamline all patient-physician communications to ensure patient satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Assist patients with questions and/or concerns regarding procedures
• Schedule all procedures to be performed by the physician
• Review the physicians schedule for maximum scheduling efficiency
• Schedule all diagnostic tests, procedures and follow-up appointments
• Obtains all authorizations for procedures and tests
• Call patient to confirm procedures a week in advance
• Schedule follow-up appointments including recalls
• Check-out patients at the end of their visit and provide next step instructions
• Logging and tracking of results
• Request medical records from doctors and hospitals
• Returns patient calls promptly and professionally
• Call-in new prescriptions and refills and obtain authorization if necessary
• Obtain lab results including stat requests
• Complete tasks from Electronic Medical Record
• Reviews in-box tasks daily
• Contact patients with test results
• Reschedules appts as needed
• Sends history and physical forms to outpatient facility
• Other duties as assigned

Benefits

• 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
• Discretionary profit-sharing contributions of up to 4%
• Health insurance
• Employer contributions to HSAs and HRAs
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Voluntary life insurance
• Voluntary disability insurance
• Accident insurance
• Hospital indemnity insurance
• Critical illness insurance
• Identity theft insurance
• Legal insurance
• Paid time off
• Discounts at local fitness clubs
• Discounts at AT&T
• Tickets at Work program that provides discounts on concerts, travel, movies, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED