Care Coordinator - Rittenhouse/Narberth

Bond Vet • Philadelphia, PA

1d • $17 - $26 • Onsite

About The Position

Bond Vet is looking for a compassionate Care Coordinator to join their team. The Care Coordinator will provide an amazing experience to both clients and pets, serving as the first and last touchpoint. This role requires hospitality and tact to ensure clients are welcomed, comfortable, and supported. This is a full-time position (40 hours/week) with a rotating schedule of four 10-hour shifts per week.

Requirements

• At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
• Excellent written and verbal communication skills
• High attention to detail and ability to multitask with accuracy and efficiency
• A high comfort level typing and utilizing multiple computer systems
• Independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position.

Nice To Haves

• Experience in the veterinary industry preferred
• Prior experience in veterinary practices or animal care is a plus

Responsibilities

• Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
• Manage the schedule of daily appointments and walk-ins
• Take and make calls and communicate via email to other Vet Practices and clients as necessary
• Keep our common areas clean and well stocked
• Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
• Perform other duties as assigned by your team leaders

Benefits

• Competitive Pay | $17-$26/hr | Based on Experience
• Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
• Team-Based Profit Sharing
• Strong Team Culture
• Discount on In-Clinic Services for Pets
• Flexible Scheduling Models with scheduled released at least a month in advance
• Paid Parental Leave
• Commuter Benefits
• 401(k) contribution with partial employer match
• Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
• A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed