Care Coordinator - Variable Hour

PATHWAY SOCIETY INCSan Jose, CA
$23 - $27Onsite

About The Position

The care coordinator is a liaison between clients and their families, medical and mental health practitioners, and criminal justice agencies. Care coordinators provide support to clients by educating them on the benefits of attending to their daily living activities and clinical treatment opportunities which ensures a positive treatment experience.

Requirements

  • Practical experience in drug/alcohol or mental health field preferred (employment, internship or volunteer work)
  • Ability to work on-call; accepting shift work as needed and sometimes last minute; including shift work any day of the week and during all operating hours
  • Maintain the highest standards of professional ethics and behavior as described in the Pathway employee handbook
  • Ability to work effectively with people differing in value systems, ethnicity, cultural backgrounds, language capabilities and disabilities
  • Provide client services orientation with a professional demeanor, positive attitude and able to problem solve as needed.
  • Must be comfortable with, and entertain frequent interruptions, with patience and decorum, in a fast paced, intensive, client centered environment.
  • Must be able to physically respond to clients’ needs, climb stairs and walk through the facility throughout the work day
  • Must be able to pass comprehensive criminal background check and reference check; valid driver license, proof of current auto liability insurance and clean driving record preferred

Responsibilities

  • Conduct regular rounds of the facility, ensuring client safety and their participation in the regular activities of the program
  • Assist with medication monitoring, counting, and compliance as needed.
  • Perform urinalysis testing for clients following established protocols including documenting test results and carefully handling and securing the specimen
  • Educate and remind clients of the rules, policies and procedures of the facility.
  • Establish appropriate boundaries amongst clients and staff, ensuring professional and courteous interactions and fostering opportunities to implement newly developed life skills
  • Assist clients with their needs and refer them to their counselor for clinical support and assist clients with scheduling appointments both on and off site with doctors, family and social service agencies
  • Facilitate life skills group activities for clients as assigned by clinical supervisor or director
  • Document client movement in and out of the facility by verifying approved passes and providing transportation resources to and from appointments; accompany clients to off-site appointments who have difficulty advocating for themselves and/or have acute health conditions
  • Maintain continuity among work teams by documenting and communicating actions, irregularities and ongoing client needs
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