Care Coordinator - Knoxville, TN

Crossroads Treatment CentersKnoxville, TN
Onsite

About The Position

Crossroads Treatment Centers is seeking a dedicated Care Coordinator to join our team in Knoxville, TN. Since 2005, Crossroads has been a leader in treating patients with opioid use disorder, offering accessible, high-quality, evidence-based medication-assisted treatment (MAT). Our comprehensive approach is the gold standard in care, proven to reduce overdose deaths and promote long-term recovery. We operate outpatient, office-based clinics across the U.S., serving over 26,500 patients. As an equal opportunity employer, we value diversity and are committed to an inclusive environment for all employees and patients.

Requirements

  • A bachelor’s degree in Social Work, Psychology, Psychiatric Rehabilitation, Sociology, Counseling, Vocational Rehabilitation, or Human Services Counseling and at least either one year of experience providing services to individuals with a diagnosis of substance use disorders or a minimum of one year of clinical experience working with individuals with cooccurring diagnoses of substance use disorders and mental illness.
  • Licensure as a Registered Nurse with at least either one year of direct experience providing services to individuals diagnosed with a substance use disorder or a minimum of one year of clinical experience working with individuals with cooccurring diagnoses of substance use disorders and mental illness.
  • Board of Counseling Certified Substance Abuse Counselor (CSAC) or CSAC-Assistant under supervision of a CSAC or another supervisor as defined in 18 VAC 115-50-10.

Responsibilities

  • Meet face-to-face with all patients to assist in the facilitation of recovery services and ensure that all recovery activities are properly documented in the patient’s record.
  • Utilize collateral contacts and other local referral agencies to provide services not offered by the program.
  • Conduct monthly Care Coordination meetings with patients, and complete corresponding documentation, to assure that patients are engaged with the services they need.
  • Work in collaboration with the buprenorphine-waivered practitioner who is prescribing buprenorphine or naltrexone products to individuals with moderate to severe Opioid Use Disorder.
  • Perform other duties as assigned by the Operations Director of OBOT Services.

Benefits

  • Medical, Dental, and Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Annual Continuing Education Allowance (in related field)
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health day
  • Calm subscription for all employees
  • Mileage reimbursement (if applicable)
  • Community events that promotes belonging and education.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service