Care Coordinator (Home Care)

Carefirst Seniors & Community Services Association•Toronto, ON

1d•CA$48,000 - CA$56,000•Onsite

About The Position

Carefirst Seniors & Community Services Association is a non-profit charitable community services agency established since 1976. Our spectrum of services has grown from the delivery of Chinese meals-on-wheels service to a full range of community support services, covering the whole Greater Toronto Area. With a staff of more than 550 members (including full-time and part-time staff) and the help of a pool of 850 active volunteers, we serve over 15,000 clients a year, including seniors, adults, youth with physical, social, emotional and health challenges. 3,000 of whom are “home-bound” and frail. We are currently seeking a Care Coordinator to fill a vacant position at our Home Care Team.

Requirements

Degree or post-secondary Diploma in Social Work, Social Services, Nursing/Practical Nursing, Community Services or related disciplines
1 to 2 years’ experience in a community-based organization working with seniors
Outstanding assessment skills with good judgement in understanding clients’ needs
Excellent problem solving and troubleshooting skills
Excellent organizational, interpersonal, and communication skills
Proficient computer skills; knowledge of Microsoft Office, InterRAI Cha, and AlayaCare is an asset
Fluent in English, and ability to speak a second language that reflects the community served, e.g. Cantonese, Mandarin, is an asset
A valid vulnerable sector police record check completed within one year
Valid driver's license and access to a reliable vehicle is an asset

Nice To Haves

knowledge of Microsoft Office, InterRAI Cha, and AlayaCare is an asset
ability to speak a second language that reflects the community served, e.g. Cantonese, Mandarin, is an asset
Valid driver's license and access to a reliable vehicle is an asset

Responsibilities

Provide client-centered care through processing referrals, clients needs assessments and ongoing case management
Develop, initiate, and coordinate individualized care plans for eligible clients and provide ongoing resource management and discharge planning as appropriate
Dispatch and schedule workers to provide in home services; communicate effectively with clients and/or their families if a scheduling conflict arises
Provide supervision to Personal Support Workers, including performance management and field support
Provide conflict resolution between client and personal support worker where appropriate
Support client and caregiver by providing information and referrals to other Carefirst services or external community resources as required
Foster positive relationships with HCCSS and other referral sources to promote service awareness, increase referrals to Carefirst services and programs, and identify and build service opportunities