Care Coordinator

Advocates • Framingham/Worcester, MA

1d • Hybrid

About The Position

The Care Coordinator will provide mobile coordinated behavioral health care management services to youth and adults in need of services. At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Requirements

• High school diploma or equivalent.
• Two years experience working within an outpatient, crisis and/or medical settings.
• Ability to use an Electronic Health Record to document medical necessary clinical services.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, team environment.
• Strong organizational skills and ability to think creatively.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Ability to provide mobile services required.

Nice To Haves

• Demonstrated understanding of and competence in serving culturally diverse populations.
• Bilingual in Spanish

Responsibilities

• Work collaboratively and effectively with the individual receiving services and care management professionals, including medical team and other behavioral health providers.
• Partner with all parties to ensure that treatment plans and safety plans are implemented appropriately, and make adjustments as needed.
• Monitor individuals’ progress in treatment and assist the clinical team with evaluating the need for continued services.
• Provide outreach services, identify community resources and develop natural supports for individuals.
• Advocate for individuals’ needs within the program as well as with external agencies.
• Complete all required documentation including medical records including quarterly reviews, termination summaries and progress notes.
• Attend and actively participates in supervision, teaming and clinical rounds with medical team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED