Care Coordinator | Bilingual: Russian
About The Position
Pod Health is a comprehensive wellness provider that uses user-friendly health monitoring devices to connect patients with monitoring services and their healthcare team, transmitting real-time data for insights and swift intervention. They focus on rapid response times and attention to detail in patient home monitoring. Pod Health also offers support by coordinating with healthcare providers and offering education for effective health management. Their holistic approach to chronic care management acknowledges individual needs and tailors services. They provide post-discharge care to curtail preventable readmissions and medical errors. Pod Health's virtual clinic offers accessible medical care. Joining Pod Health means becoming integral to a dynamic team revolutionizing healthcare, making a meaningful impact, working with cutting-edge innovation, collaborating with passionate individuals, and being part of an inclusive culture.
Requirements
- 1-2 years experience in case management, medical social work, or patient advocacy
- Bilingual fluency in Russian
- Excellent verbal, written, and virtual communication skills
- Comfortable using care coordination tools, EMRs, and video conferencing platforms
- Strong understanding of community-based resources, public benefits, and healthcare systems
- High level of empathy, discretion, and organizational ability
Nice To Haves
- Experience working in a healthcare or telehealth setting preferred
- Experience working with vulnerable populations (elderly, uninsured, Medicaid/Medicare patients)
- Familiarity with behavioral health and substance use services
Responsibilities
- Conduct virtual assessments to identify patients’ social, emotional, and practical support needs
- Collaborate with clinical teams (nurses, physicians, behavioral health specialists) to coordinate holistic care
- Refer and connect patients to appropriate community resources such as: Housing support, Food assistance programs, Transportation services, Behavioral health care, Financial and insurance navigation
- Advocate for patients and help remove barriers to care continuity
- Maintain accurate documentation of assessments, referrals, and follow-up in the electronic health record (EHR) or care coordination software
- Track and follow up on referrals to ensure successful connection and outcomes
- Participate in interdisciplinary case conferences and care planning discussions
- Ensure all interactions comply with HIPAA and company privacy protocols
- Stay informed of regional and national support programs and maintain an updated resource database
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays
- Professional development opportunities
- Mission-driven work in an innovative healthcare space
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
