About The Position

At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what’s possible for you and your career. When you join our growing, multi-specialty medical practice, you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building, socialization and work-life balance. We offer a range of outpatient practices, including primary care, oncology, neurology, gastroenterology, endocrinology, OB/GYN, bariatric, surgical, cardiology and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion.

Requirements

  • Requires a minimum formal education of Master's Degree in Social Work
  • Requires a minimum of three years counseling and discharge planning experience in an acute care hospital or equivalent
  • Demonstrated discharge planning and implementation skills.
  • Analyze financial and social situations, identifying problems and alternative courses of action.
  • Ability to be flexible, resourceful and creative in problem solving.
  • Requires a high degree of prioritization skills.
  • Ability to act independently and offer suggestions and new ideas for improving performance and operations.
  • Keeps supervisor, peers, physicians, interdisciplinary team members, patients and families informed about progress, problems and developments.
  • Proofread and check documents for errors
  • Ability to use a keyboard to enter, retrieve, and transform data.
  • Effectively communicate with physicians, patients, families and other members of the interdisciplinary team.

Nice To Haves

  • Case Management Certification preferred.

Responsibilities

  • Completes assessments as needed and collaborates with the Clinical Care Coordinator to identify needs and design an appropriate discharge plan. Manages an assigned group of patients, including those with complex discharge plans. Implements the plans and with the Care Coordination Assistants ensures that all services and equipment and/or transportation are confirmed for day of discharge. Notifies appropriate members of the healthcare team of any delay or late day discharges.
  • Serves as an assigned or on call resource to the POE Clinical Care Coordinator to identify and implement discharge options in the ED. Provides counseling to patients/families in crisis, offer substance abuse counseling and referrals, financial need referrals and grief counseling. Provide staff support at times of traumatic loss. Keeps Clinical Care Coordinator informed appropriately. Provides education to ED.
  • Maternal/Child Health: Provides grief counseling for fetal demise, sudden death as well as providing referrals for identified needs. Participates in MDR in NICU.
  • Assesses assigned patients for abuse/neglect, domestic violence, and reports to appropriate agencies, Clinical Care Coordinators and other internal departments per protocol. Initiates and coordinates applications for conservatorships, works with appropriate legal counsel and courts as needed.
  • Lead patient and family conferences as needed. Provide Advanced Directive resources as needed as well as the Patient Right to Choose information for selection of post-acute hospital care.
  • If patient has been readmitted within 30 days of discharge, complete the readmission and CARL tool.
  • Ensure that Clinical Care Coordinator is informed of any changes to discharge plan or barriers to a safe and timely discharge.
  • Fulfills all compliance responsibilities related to the position.
  • Performs other duties as assigned.

Benefits

  • Enjoy the benefits of a two-state system
  • Inclusive culture where everyone feels welcomed, respected and supported
  • Opportunities for more team building, socialization and work-life balance
  • Collaborative team in an environment of open communication and unwavering compassion
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