Bachelor's Level Care Coordinator - Mental Health
About The Position
The Care Coordinator provides time-limited care transition services within MHRC’s Adult Care Coordination Department, supporting adults who need assistance transitioning from higher levels of care to effective community-based services and supports. The role primarily serves uninsured and underinsured individuals who meet priority criteria due to high utilization of acute care services, such as crisis stabilization, inpatient, or detoxification services, or who are identified as high risk. Responsibilities include assessing individual needs, developing and coordinating person-centered care plans, and conducting outreach to engage individuals referred from inpatient psychiatric facilities, jails, receiving facilities, and other community providers.
Requirements
- Bachelors degree in Social Work or a related Human Services field from an accredited university or college required.
- Minimum of one year of experience in human services or behavioral health required.
- Proficiency in Microsoft Office and email are required.
- Must meet MHRC/RBHS driver requirements, including a valid Florida driver’s license, required insurance coverage, and acceptable driving record.
- Requires the ability to travel to satellite facilities, community agencies, and to make contact with individuals by performing home visits or community outreach.
- Strong communication and interpersonal skills; ability to work effectively with individuals, families, providers, and team members.
Nice To Haves
- experience working with adults with mental illness preferred.
- Must demonstrate proficiency in MHRC EHR System within three months of employment.
Responsibilities
- Coordinates services and supports across behavioral health, physical health, housing, education, employment, and other community systems to ensure individuals receive comprehensive, person-centered care.
- Builds trust and rapport with individuals and their natural supports through community-based engagement and outreach.
- Completes required screenings, assessments, and agency intake processes, including use of the LOCUS to determine appropriate levels of care.
- Develops, implements, and regularly updates individualized, strengths-based care plans in collaboration with individuals, families, providers, and other supports.
- Monitors progress toward care plan goals, identifies barriers, and coordinates adjustments to services and supports as needed.
- Advocates for individuals and assists with accessing appropriate community resources and services.
- Facilitates effective transitions and warm hand-offs between providers, facilities, and community partners.
- Provides outreach to individuals referred from inpatient psychiatric facilities, receiving facilities, jails, and other community providers.
- Promotes recovery-oriented, culturally responsive, and least-restrictive practices that support community integration.
- Maintains timely, accurate, and comprehensive documentation, including assessments, care plans, contacts, consents, releases of information, and progress updates.
- Assesses and monitors for safety risks, trauma, abuse, neglect, and/or abandonment and follows appropriate reporting procedures.
- Facilitates case and family conferences and maintains communication with supervisors and members of the care team.
Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- Disability Insurance
- 403(b) Retirement Plan
- Paid Time Off (PTO)
- Paid Holidays
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
